Billing Policy

At Olivias-Shop, we strive to ensure that all payment processes are secure, efficient, and straightforward. Please review the following details regarding payments and billing for orders placed on our website.

Accepted Payment Method

We currently accept PayPal as the only payment method for all transactions on Olivia-Shop.

Order Confirmation & Payment Authorization

Once you place an order, you will be redirected to PayPal to complete the payment process. Please note that by confirming your order, you authorize us to charge the payment method linked to your PayPal account for the total order amount, including any applicable taxes and shipping fees.

Currency & Billing Information

All transactions are processed in GBP (£). You are responsible for providing accurate billing information when making your purchase, including any updates to your PayPal account information.

Payment Processing

After payment has been successfully processed through PayPal, you will receive an order confirmation via email, and your order will proceed to the processing stage. If there are any issues with payment, you will be notified promptly, and your order will not be processed until the issue is resolved.

Security

We take your security seriously. PayPal ensures that all transactions are encrypted and handled securely. Olivia-Shop does not store any sensitive payment details.

Fraud Prevention

To protect both you and Olivias-Shop from fraudulent activity, we reserve the right to verify and/or cancel any order we suspect to be fraudulent.

Contact Us

If you need any help or have any concerns, don’t hesitate to get in touch with us using the contact details below.

Phone number: +31 6848 80810

Email Address: support@olivias-shop.co.uk

Open Hours:

Monday - Sunday, 08:00 AM - 4:00 PM (GMT+1)

Email Response Time: Up to 8 hours on weekdays, and 12 hours on weekends due to limited staffing. We appreciate your patience.

Legal Information:

Store Name: Olivias-Shop

Company name: Duo Station

Company number: 90667964

Physical Address: Geurdeland 17 g, 6673DR Andelst, Netherlands